hello)) thanks for your review, we remember your visit, firstly, you didn't inform waiter about your allergic from any nuts or soy or anything. please inform in advance before making your order about allergic of any nuts or spices, we every time cook the way our guests want it, we apologize if our waiter forget to ask your allergic conditions. second, as you mentioned (professionally and personally) experienced making cheese by your self? we invite you to our 100% vegan dairy production line, to watch, how to make it and learn more about vegan dairy products in different ways. ( Paid visit 25$ per pax per cooking class) For sure there are millions of videos on internet about vegan cheese, may be you using one of them to be professional. We make cheese from our generation to generation experience. In Vietnam we are producing vegan cheese since 2013 After spoke with our team about your Questionings. Our chef do not speaks English neither understand. May be you talk with Indian waiter. he understand clearly, but practicing in English to speak and learn more. Please contact us for any question or confirmation. @ Elcafevietnam@gmail.com Thanks for your visit. Kayjus Chef and Owner