Hi Vera, thank you for taking your time in leaving this message, it is very important for us to know the feedback from our customers. We do try to keep costs lows as, as you mentioned, we are a not-for-profit community cafe with any profits we do make going back into the charity St. Margaret's House. So we do appreciate your feedback regarding the price, as we want to make sure our cafe remains a community-based one. And we will also take your comments about the portion size on board when we are due for a menu shake up! Regarding service, we are making progress with this situation and our currently expanding our team, which will help make the service faster. We hope you give us another try!