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CharlieMeadows

Hi Ashwinn, I'm Charlie and I'm the owner of Kin Thanks for taking the time to provide feedback, and I'm sorry it wasn't positive. Just a few points of my own below in response... We have trialled getting rid of food at 3.30pm daily, however we found that we had more customers arriving and being annoyed that we had nothing left, add to that the increased wastage incurred (bad for us but predominantly the environment). So, we decided to serve it until we close or run out, and it's been well received on the whole. We make all our breakfast and lunch dishes fresh daily in our kitchen, before and during service. That said, you are right that it gets less fresh as the day goes on and thus maybe in some cases less pleasant to eat. This isn't something we can really help, aside from reheating things where possible. I think generally the later one visits anywhere, the less fresh the food will be in any case. So, if you do choose to visit again, I hope it will be earlier in the day when I hope you'd have a more positive experience. In terms of our food being more 'pricey' if it's reaheated, I'm not sure if I've misunderstood this or perhaps you haven't been clear, but our prices are the same for the customer whether the food is reheated or not. I hope this clears up this misunderstanding. I am however glad you enjoyed our cakes, this is appreciated and nice to hear! I am again sorry that you didn't enjoy your visit very much. I do hope that you might consider visiting us again perhaps earlier in the day. Thank you again, Charlie


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