Well said on the appearance, cleaniliness and decor. But it is in a partially vacant strip mall.... I just moved to Phoenix 2 years ago-- and all the vegan or veg places I go to in Arizona seem to be dirty--- so I thought this was the standard for locals. I am glad to read your post and know I am not the only one who feels "WTF are people raving about!!!??" And I can say I still go there for my Vegan junk-food fix---and get it To Go-- and do my best to remain ignorant of staff not wearing gloves behind the scenes. I can say on a brighter note--- I have never gotten sick off the food : )