I wish to PM (send private message) or leave a message on other members' Message page in their profile, but the system tells me that I can only send up to 3 per day, can you increase this?
If you are an active member who has joined HappyCow for some time, have written several reviews or more, have actively participated in the forum, and you have filled in information about yourself in the extended questions on your profile page, please feel free to email us with your username, and we will remove the restriction for you.
How do I upload my own picture (avatar)?
First login, then go to your profile page. Click on "edit profile." From there you can choose to upload your own .jpg, .jpeg, or .gif image by selecting "Click here to upload." A browse option will appear whereby you have to choose from an image that is stored on your computer. After you choose the image you want, click on "Save Changes" to complete the process (this process might takes some time to load depending on your file size - 1MB in size maximum).
Your newly uploaded avatar will immediately appear in your profile. It will be small, and you can click on the image to enlarge it.
If for some reason this fails and your avatar now shows a broken link, please repeat this process after confirming the size & type of your photo meets the requirements. If this still does not work, please contact us with details, thank you.
How do I change my display (avatar) picture?
The procedure is the same as uploading your own avatar for the first time (see above). Login and go to your profile page. Click on "edit profile." From there you can select an existing avatar image or upload your own by selecting "Click here to upload," and browse to a personal image that is stored on your computer. Click on "Save Changes" to complete the change.
How do I add a restaurant or health food store to my list of favorites?
Browse/search the HappyCow website to the City page where one of your favorite restaurants or stores is located. You will see an "ADD TO MY FAVS" button located next to the name of that business. Click on that button to add the restaurant or store as one of your favorites.
I wrote a review for a restaurant/store, but I want to edit/change or delete it. How do I do this?
Login to your member profile. From there you will see a complete list of all the reviews you have written on HappyCow. Find that particular review you want to change, and DELETE IT. Then write a new one for this same restaurant or store if you wish. Your new review will replace the previous one that you had just deleted. Our system is currently unable to allow straight editing, but to save time, you can copy the old review and paste it into the form for the new review, and then proceed with your re-write.
I left reviews on HappyCow before becoming a member using "GUEST" or a different handle. How can I get those listed under my new account?
If you would like to reclaim your old reviews (or username), you can email us with all the relevant information, and we'll do our best to update your account. Please be sure to include the names, time of posting, and the url (web address) of the posts.
I am worried that my email is displayed publicly - how do I hide it?
By default your email address is hidden from public view. To change that setting, click on "edit profile" once you are logged into your account. You will always see your email address yourself in your private profile, and below it will tell you the status: "(this is private)" or "(this is public)." To view your profile the way others see it, click on "view profile" under your avatar.
How can I change my username to a different name?
The only way to change your member username is to delete your existing account (the link is in the bottom right corner once you login on your profile page.), and signup for a new account using a new/different email address from the previous one used.
Sorry, but it would be too much hassle for us, and our manpower is limited as we our a mostly volunteer-time based website. We are doing our best to support you in this free online community!
How can I add a contact to "My Connections" list?
Browse or search to get to the person you want to add. From his/her profile page, click on the icon (
) next to their connections.
To remove someone, go to your profile page and click on "Manage" next to "My Connection's" list.
How do I leave a group I had previously joined?
To leave a group, visit your profile page ("My Profile") and click on the "manage" link next to "Groups I Belong To." Beside the name of the group you wish to leave is the link, "Leave Group."
If you are the moderator of the group you wish to leave, you may not delete your membership, instead you will need to find a replacement first or email us.
How do I STOP ALL EMAIL from HappyCow without deleting my account?
To stop all email notifications, including PMs, Group email, Review response notifications, HappyCow site updates, etc, visit your profile page ("My Profile"), click on the "edit" link, then uncheck the "Receive email notifications" checkbox, then click 'Save Changes'. Note, this will not stop MooZine eNewsletter as that is a separate sign-up.
How does a profile get featured on the homepage (member spotlight)?
We look for members who have updated their profiles, filled-in information about themselves, uploaded an avatar, written reviews, joined groups, and/or are actively participating in the community forum. We use their profiles as examples and highlight them on the homepage for a day.
If you would like to be added to the random loop of featured members, be sure to update your profile and then email us.
How do I get removed from the HappyCow homepage member spotlight?
Email us if you wish to be excluded.
How do I delete my HappyCow member account/profile?
To permanently delete your member account you must first log in. Then visit your profile page and click on the link at the bottom right of the page "delete my profile".
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If your question requires a personal response not found in answers above, please email us.
